Privacy Policy

1. Introduction

At Dads Matter ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you submit forms, register for the Dad Hub, or request McKenzie Friend support.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and access times.
• Referral Data: Sensitive information provided during self or professional referrals. This data is handled with the utmost confidentiality and encrypted securely.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Facilitate the provision of support services and triage referrals.
• Send you administrative information, such as updates to our terms, conditions, and policies.
• Respond to your comments, questions, and provide customer support.
• Monitor and analyze usage and trends to improve your experience.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We will only disclose personal information when required by law or to protect our rights, or in cases involving the immediate safeguarding of a child or vulnerable adult, strictly following local safeguarding laws.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights

Under applicable data protection laws (including the GDPR), you have the right to request access to, correction of, or deletion of your personal data. You may also object to processing or request data portability. To exercise these rights, please contact us using the details below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Dads Matter
Email: info@dadsmatter.org.uk